The National Bureau of Investigation plays a crucial role in maintaining law and order in the Philippines. As the primary investigative body, the NBI handles a myriad of tasks, from criminal investigations to issuing clearances required for employment and other official purposes. This guide is designed to provide detailed information on NBI customer service, hotline numbers, and addresses across the Philippines.
NBI Customer Service Number & Timing
NBI customer service is a vital resource for Filipinos who need assistance with various services such as clearance applications, verification processes, and reporting crimes. The customer service team is trained to handle inquiries efficiently, ensuring that citizens receive the help they need promptly.
Support Number
Working Hours
| Monday to Friday | 7:00 AM – 5:30 PM |
Main Office Address
Telephone Numbers
Email Address
For NBI Clearance Inquiries
| Call Tel | 8523.82.31 to 38 Local 5523, 5430 & 5509 |
| Call Tel | 8524.12.77 |
| Call Tel | 8522.87.88 |
NBI Clearance Delivery Hours
| Delivery Timing | 6:00 am to 6:00 pm |
NBI Hotline Number
The NBI hotline number is an essential contact point for individuals seeking immediate assistance or information. It allows citizens to directly connect with the NBI for various inquiries, including reporting crimes, asking about application statuses, and getting procedural guidance.
| Network | Number |
| Smart | 0920-412-9999 |
| Smart | 0961-731-9404 |
| Smart | 0960-891-5222 |
| Smart | 0960-891-5224 |
| Smart | 0960-828-7044 |
| Globe | 0955-140-5330 |
Having comprehensive information about NBI customer service, hotline numbers, and office addresses in the Philippines is crucial for smooth and efficient transactions. Whether you’re applying for a clearance, seeking investigative assistance, or need general information, knowing how to contact and interact with the NBI can save you time and effort. This guide provides all the necessary details to help you navigate NBI services effectively.